PRIVACY POLICY Arthur Tech Solutions Private Limited is a company duly incorporated under the provisions of the (Indian) Companies Act, 1956, which provides various technology related services/platforms under the brand name ‘FLYINBOX’. Using the website/mobile application of FLYINGBOX or any other platform/tool developed by Arthur Tech Solutions Private Limited. You agree to be bound by the terms described herein. Using or accessing of FLYINGBOX website/mobile application/platform/tool will be considered as a deemed acceptance of this policy.

Introduction :This privacy policy (“Privacy Policy”) applies to the use or access of the domain name/website www.flyingbox.co.in. Any of the platform/tool developed by Arthur Tech Solutions Private Limited from time to time. The Privacy Policy constitutes an integral part of the agreements / terms and conditions of use between Arthur Tech Solutions Private Limited and its merchants and users/customers. Flatform /tools developed by FLYINGBOX are individually referred to as the “Platform”. The Platform(s) inter-alia facilitates more comfortable form of e-commerce in relation to various technology related services including but not limited to logistics management services/solutions and checkout services (“Services”).

Reasonable Security Practices: We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is commensurate with the industry standards, however because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to Us. For the purpose of providing the Services and for other purposes identified in this Privacy Policy, we are required to collect and host certain data and information of the Users. We are committed to protecting the Personal Information (as defined below) of the Users and take all reasonable precautions for maintaining confidentiality of the User’s Personal Information.

Purpose: This Privacy Policy has been designed and developed to help You to understand the following: a) The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users; b) The purpose of collection, means and modes of usage of such Personal Information by the Company; c) How and to whom the Company will disclose such information; d) How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and e) How Users may access and/or modify their Personal Information.

Personal Information/Sensitive Personal Data: “Personal Information” means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned. “Sensitive Personal Data or Information” means personal information of a User relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage. However, any data/information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information or Personal Information.

Refund is subject matter of cancellation of booking. If a user cancel the booking, the booking amount will be refunded to the user virtual wallet.